Self-serve pricing. No sales process.

Choose a plan, start your 14 day free trial, and build at your own pace. No demo call, no quote request, no waiting around.

Sprout

Professional knowledge base software for small teams.

Includes HelpDocs AI
$129$99/month

billed annually

Get started
  • 5 editors
  • 1,000 AI credits per month
  • AI drafts, rewrites & Ask AI
  • AI meta, alt text & search tags
  • 3 languages
  • Unlimited viewers
  • Lighthouse widget
  • Custom CSS & JavaScript

Harvest

Security and governance for larger organisations.

Includes HelpDocs AI
$499$399/month

billed annually

Get started

Everything in Bloom, plus:

  • 25 editors, then from $25 each
  • 10,000 AI credits per month
  • Unlimited languages
  • SAML and OIDC SSO, with anonymous mode
  • IP restriction & custom HTTP headers
  • 2 additional domains

Enterprise

Controls and paperwork for large organizations.

Includes HelpDocs AI
From$1,250/month

billed annually, $15,000 a year

Start free trial

Try everything in Harvest free for 14 days, then when you're ready for the Enterprise extras.

Everything in Harvest, plus:

  • SCIM provisioning
  • Session timeout controls
  • Unlimited revision and stats history
  • Users and domains set to what you need
  • Multiple accounts, from $299/mo each, billed annually
  • Sandbox accounts
  • Priority support
  • PO and invoice billing
  • Written security reviews and a signed DPA
  • SOC 2 and ISO 27001 certification (in progress)

No surprises. The price comes from the plan and the features you choose, never from who you are or how big your logo is.

See everything in Enterprise

Every plan starts with a 14-day free trial. No credit card required.

Compare every plan.

Select billing cycle
Sprout$129$99/moGet startedBloomPopular$299$239/moGet startedHarvest$499$399/moGet started
Team
EditorsOnly pay for people who log in to your dashboard. Anonymous viewers are unlimited.525+ $25 / extra user
Historical analytics90 days365 days
API accessRead & WriteRead & Write
CustomizationCSS & JavaScriptCSS & JavaScript
Insights
Stats spam filtersNew
HelpDocs templates
HelpDocs editor
ClipsReusable blocks of content you write once and insert anywhere. Dynamic Clips update every article they sit in.
VariablesStore a product name, support email, or plan name once and reuse it across articles and Clips. Change the value and every mention updates.New
Custom HTML templates
Audit trail
Flamegraphs
Hosting
Unlimited public viewers
SEO optimization
Custom domain
SSL certificate
Unlimited articles
Multilingual3 languagesUnlimited languages
Contact form submissions1,00025,000
.dev hosting
Smart 404s
Advanced permissioning
Subfolder hosting
Custom HTTP headers
Anonymous SSO Mode
IP restriction
Integrations
Native integrations
Machine translations10 per month500 per month
Lighthouse
Embedded SSO (JWT)
Single sign on (SAML and OIDC)
Additional domains2 included
HelpDocs AI
Credits1,000 per month10,000 per month
Meta generation
Alt description generation
Search tag generation
Ask AI
Draft article
Article rewrites
MCP serverConnect Claude, ChatGPT, Cursor, and other MCP clients straight to your knowledge base.New
AI VisibilityEvery article is also served as clean Markdown, and your knowledge base publishes an llms.txt index, so AI assistants and crawlers can read your content without the page clutter.New
Style enforcement
Improve with AI
Other
PDF export
Customer only resources
Easy migration
Greenhouse program

Startups get 50% off for two years.

Early-stage company under 3 years old with 5 or fewer employees? Apply and get 50% off any plan for two years, plus 3,000 bonus AI credits on enrollment.

See the program

Bring your docs with you.

The migrator suite is on every plan. Connect the platform you are on now, drop in the files you already have, or let us crawl your live help center. Your categories come with you, and nothing on the old system is touched while it happens.

01

Connect it

Sign in or paste an API key and HelpDocs copies your articles, categories and images across. Your old system is left exactly as it is.

02

Drop it

No usable export? Upload Word documents or a CSV and they split into articles on their own headings, at no extra cost. PDFs go through AI instead, priced per document.

03

Crawl it

Or point us at your live help center and we lift an article out of every page, keeping the content and dropping the navigation.

Pricing FAQ

How much does HelpDocs cost?
HelpDocs has three plans, billed monthly in USD: Sprout at $129/month, Bloom at $299/month, and Harvest at $499/month. Choose annual billing to save 20%. Every plan includes HelpDocs AI and a 14-day free trial. Prices are also available in EUR and GBP using the currency switcher on this page. For larger teams, Enterprise starts at $1,250/month, billed annually.
Is there a free trial, and do I need a credit card?
Yes. Every plan includes a 14-day free trial and no credit card is required to start. You can explore HelpDocs at your own pace, no demo call or quote request needed. If you'd rather see it working first, there's a product tour you can watch without signing up.
What counts as an editor?
You only pay for editors, the people who log in to your dashboard to write and manage content. Anonymous readers who view your published knowledge base are always unlimited and free on every plan.
What are AI credits?
AI credits power features like AI drafts, rewrites, meta descriptions, and Ask AI. Sprout includes 1,000 credits per month, Bloom includes 5,000, and Harvest includes 10,000. You can add more workspace credits at any time.
Can I change plans later?
Yes. You can upgrade or downgrade at any time. Changes take effect immediately and we prorate the difference.
Do you offer a discount for startups?
Yes. Through our Greenhouse program, companies less than 3 years old with 5 or fewer employees get 50% off any plan for two years, plus 3,000 bonus AI credits on enrollment. See the Greenhouse program for the full terms and the application form.
Which currencies can I pay in?
You can view and pay in USD, EUR, or GBP. Use the currency switcher at the top of the pricing page to see prices in your preferred currency.
What happens when I add more editors on Harvest?
Harvest includes 25 editors. Extra editors are $25 each per month (€23 in EUR, £20 in GBP). Anonymous viewers remain unlimited and free.
Do you offer volume discounts for large teams?
Yes. On Harvest, volume discounts on extra editors kick in once you pass 100 editors. Contact us and we'll put together custom pricing for your team.

Ready to grow your knowledge base?

Start your 14-day free trial and see how HelpDocs helps your team and your customers. Pick a plan whenever you're ready.

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