Pricing for every team.

Start with a 14-day free trial and see what features are best for you and your team.

A bluejay hanging out on some flowers.

Start

Keep your ticket volume at healthy levels.

$
69
€
69
Β£
59
/month
spacer
Up to 5 team accounts
200 AI credits per month
AI meta features
Unlimited viewers
Custom CSS
Get Started

Build

Provide unique & proactive support.

$
139
€
139
Β£
119
/month
Everything in Start, plus:
Up to 15 team accounts
650 AI credits per month
AI drafts
Lighthouse widget
Custom JS
Get Started

Grow

Smart access control for bigger teams.

$
279
€
279
Β£
239
/month
Everything in Build, plus:
Up to 50 team accounts
1,000 AI credits per month
HTML templates
Permissioning
SSO
Get Started

Start

Keep your ticket volume at healthy levels.

$
55
€
55
Β£
45
/month
spacer
Up to 5 team accounts
200 AI credits per month
AI meta features
Unlimited viewers
Custom CSS
Get Started

Build

Provide unique & proactive support.

$
109
€
109
Β£
90
/month
Everything in Start, plus:
Up to 15 team accounts
650 AI credits per month
AI drafts
Lighthouse widget
Custom JS
Get Started

Grow

Smart access control for bigger teams.

$
219
€
219
Β£
185
/month
Everything in Build, plus:
Up to 50 team accounts
1,000 AI credits per month
HTML templates
Permissioning
SSO
Get Started

Trusted by hundreds of companies worldwide.

Team

Start

Build

Grow

Team accounts
Invite your team to help contribute articles.

Click to open help article
Up to 5
Up to 15
Up to 50
$100 per 100 extra users
Up to 50
€100 per 100 extra users
Up to 50
Β£85 per 100 extra users

Historical analytics
‍Learn how your users are using your knowledge base with views, searches, and feedback analytics.

30 days
90 days
180 days
API Access
‍Fetch and create your own experiences with data from the HelpDocs API
Read
Read
Read & write
Customization
‍Make your knowledge base unique by adding custom code.
CSS
CSS & JavaScript
CSS & JavaScript

Handcrafted templates
‍Get access to templates made by the HelpDocs team

A pink checkmark
A pink checkmark
A pink checkmark
HelpDocs editor
‍Add helpful callouts, tables, HTML blocks, and more in a few clicks
A pink checkmark
A pink checkmark
A pink checkmark

HTML templates
‍Create your own templates from scratch with Handlebars

-
-
A pink checkmark
Audit trail
‍See what your team is working on with a history of events
-
-
A pink checkmark
Flamegraphs
Understand how your content has performed over the last few weeks at a glance
Click to open help article
-
-
A pink checkmark

Hosting

Unlimited public viewers
‍Your knowledge base will scale up as your company gets busier

A pink checkmark
A pink checkmark
A pink checkmark

SEO optimization
‍‍Get the latest search optimizations so people can always find you

A pink checkmark
Pink checkmark
A pink checkmark
Custom domain
‍Make your knowledge base feel at home by adding a custom domain
Click to open help article
A pink checkmark
A pink checkmark
A pink checkmark
SSL certificate
‍We'll keep traffic secure by providing an SSL certificate for you
A pink checkmark
A pink checkmark
A pink checkmark
Unlimited articles
‍Keep the articles rolling out with no worries about hitting a limit
A pink checkmark
A pink checkmark
A pink checkmark
Multilingual
‍Provide support in hundreds of languages
Click to open help article
-
A pink checkmark
A pink checkmark
.dev
Test customizations without pushing changes live to customers
Click to open help article
-
A pink checkmark
A pink checkmark
Smart 404s
‍Direct lost visitors to the right place without lifting a finger
Click to open help article
-
A pink checkmark
A pink checkmark
Advanced permissioning
‍Segment your categories and articles by groups so private articles stay private
Click to open help article
-
-
A pink checkmark
Subfolder hosting
‍Get your knowledge base hosted at the end of a URL instead
Click to open help article
-
-
A pink checkmark
Custom HTTP headers
‍Send extra information with each HTTP response
Click to open help article
-
-
A pink checkmark

Integrations

Native integrations
‍Connect to your favorite apps with integrations built by us

A pink checkmark
A pink checkmark
A pink checkmark

Lighthouse
‍Keep users on your site by providing a nifty widget with smart features

Click to open help article
-
A pink checkmark
A pink checkmark
Machine translations
‍Use machine learning to automatically translate articles in seconds
Click to open help article
-
10 per month
$100 per 100 extra credits
10 per month
€100 per 100 extra credits
10 per month
Β£85 per 100 extra credits
100 per month
$100 per 100 extra credits
100 per month
€100 per 100 extra credits
100 per month
Β£85 per 100 extra credits
Additional domains
‍Extra domains with the same content but different branding
Click to open help article
$20 per extra domain
€20 per extra domain
Β£20 per extra domain
$20 per extra domain
€20 per extra domain
Β£20 per extra domain
$20 per extra domain
€20 per extra domain
Β£20 per extra domain
Single sign on
‍Use SAML2, OIDC, JWT, or Slack to make logging in seamless for your team
Click to open help article
-
-
A pink checkmark
HelpDocs AI logo

HelpDocs AI

AI free credits
Generate content with included monthly credits included in your plan.

Click to open help article
200
650
1,000

AI meta generation
Streamline your publishing workflow with meta information generation.

Click to open help article
A pink checkmark
A pink checkmark
A pink checkmark

New
AI alt description generation
Create more accessible articles by automatically generating alt descriptions for images.

Click to open help article
A pink checkmark
A pink checkmark
A pink checkmark

AI search tags generation
Generate search tags for better search and discoverability.

Click to open help article
A pink checkmark
A pink checkmark
A pink checkmark

New
Ask AI
Enable users to ask natural language questions and get summaries from different articles.

Click to open help article
-
A pink checkmark
A pink checkmark

AI draft article
Create articles in seconds from just a title, outline, and style.

Click to open help article
-
A pink checkmark
A pink checkmark

AI article rewrites
Rewrite, reformat, or add more content to existing articles in just a few clicks.

Click to open help article
-
A pink checkmark
A pink checkmark

AI style enforcement
‍Complete style customization for AI generations to create a consistent on-brand experience.

Click to open help article
-
A pink checkmark
A pink checkmark

Coming 2025
AI custom code helper
‍Get help creating custom CSS and JavaScript to make alterations to your Knowledge Base.

-
-
A pink checkmark

Other

PDF export
‍‍Take your knowledge base articles offline in a click

A pink checkmark
A pink checkmark
A pink checkmark

Customer only resources
‍‍Get access to exclusive resources with our Learn tab

A pink checkmark
A pink checkmark
A pink checkmark
Easy migration
Import from other services, export to a variety of formats
A pink checkmark
A pink checkmark
A pink checkmark

How to make the switch.

Ready to make the switch to HelpDocs but worried about migrating your existing content? We've got you covered with our hassle-free content migration tools.

An animated icon with a thick black circle and a heart in the middle. The outer circle has arrows pointing and they are animated by circling around.

Prepare

Make sure you're ready to migrate over to HelpDocs so you can make the switch.

Import

Use our automatic migration tools for specific platforms or use our CSV template to import.

Switch

Make the most of your free trial period and see how you and your team get on with HelpDocs.

A Canadian Goose flying above a patch of water and reeds.

Ready for take off?

Provide your customers a blooming support experience by providing them world-class self-serve support. Give us a spin for 14 days freeβ€”no credit card involved.

Try HelpDocs